Why do customers act like service people make the prices? I am a bartender and I get cheated constantly?
I am a bar manager at a really nice restaurant. We give OUTSTANDING service and serve exceptionally good food with real attention. It is common for us to serve (many,many people) full 4 or 5 course meals at the bar with little help. They see us bust our asses for them, knowing that the kitchen (which they have NO problem going into to talk to the MASTER chef) is as far away as geographicaly possible from the bar. We make thier drinks, remember thier names and thier kids achivements, listen to thier woes and then accept thier abuse when they bitch about the price of wine (which we warned them of). As if I set the prices, I then don’t get tipped b/c they think b/c I get a token salery that I am already paid! Please the reasoning behind this.Yo! I live off my tips and work HARD to make sure that evryone has things that go into making a bar god to go to. It kills me most when they come in TO SEE ME b/c they know I order the exact things just for them cost me xtra work and time.
Customers act like the person they see in front of them is responsible for EVERYTHING. It’s a hazard of being in customer service, unfortunately. I think if everyone could work as a cashier or something like that at some point in their lives, they’d stop coming into stores with attitudes like they’re kings and queens.
Marilyn Monroe and Arthur Miller -Whithout you
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